Job Title: Investigation Analyst - Native German
Reporting to: Operations Lead
Location: Oeiras

Overall Job Purpose

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As an Investigation Analyst, you will use your Internet search and research skills to identify and report on crisis, geopolitical and user harm issues.

Duties and Responsibilities

• Proactively conduct region specific, daily, online searches to identify trends related to crisis, geopolitical and user harm
• Investigate, analyze and report on identified trends to management and other stakeholders
• Document all data and research procedures
• Work with management to prioritize business and information needs

Required Qualifications & Experience

• BA/BS Degree (Political Science, Journalism, Digital Media or related field preferred)
• Native level of German plus fluency in English is essential for this role
• Relevant work experience in research based role
• 2+ years customer service/client experience
• Demonstrated ability to prioritize and multitask
• Strong deep-dive skills
• High degree of initiative and deadline-driven productivity
• Strong interest in internet, pop culture, news media and current events
• Excellent technical aptitude including fluency in Excel reporting
• Strong analytical and critical thinking skills
• Ability to remain calm under pressure
• Excellent verbal and written communication skills
• High attention to detail
• Positive can do attitude

Preferred Qualifications & Experience

• Strong understanding of international and geopolitical events and how they impact Global businesses
• Proven track record of an investigative, data-driven approach to answering complex questions
• Familiarity with Internet technologies and related policy and regulatory environments

Competencies

• Solutions Orientated
• Initiative
• Collaboration
• Organisational commitment
• Customer Focus
• Organisation & Planning
• Analysis & Attention to detail
• Resilience & Adaptability
• Creativity and Innovation

What we offer

• Vibrant, multi-cultural environment
• Career & Personal Development
• Quarterly performance bonus
• Comprehensive Benefits Package
• Subsidised Health Insurance
• Access to Discount Schemes
• E learning access
• Paid Annual Leave